Paul Phumchumphol [He/Him]
I drive business model innovation by combining service design, systems thinking, and emerging economic models to create sustainable competitive advantages. At the Royal College of Art, I’m exploring innovative and strategic design execution with brilliant cohorts and extraordinary partners. With experience leading service innovation in SEA and Global leading companies, I’ve optimized customer experiences and operations at scale. As a Global Shaper with the World Economic Forum, I’ve worked on impact-driven initiatives, bridging the power between private and public sectors
Work Experience
Service Designer - CEO Office
at
CJ More
Oct 2023
to
Current work
Aug 2024
Leading convenience store chain in Thailand, Part of Carabao Group, Global Energy Drink Brand
Product Designer
at
True Digital Group
Jun 2022
to
Current work
Sep 2023
Thailand Largest Telecommunication Provider
Advanced Product Designer
at
Allianz Technology
Sep 2021
to
Current work
May 2022
Internal Consultant of Allianz Insurance, Part of Global Digital Factory, working remote to Munich Germany
Experience Designer
at
Ogilvy & Mather Thailand
Apr 2021
to
Current work
Sep 2021
Asia No.1 Creative Agency, Part of Global Experience Design Team
Innovation Service Designer
at
AP Thailand PLC
Jan 2019
to
Current work
Mar 2021
Thailand Top 3 Real-Estate Developer with a commitment of using Design Thinking to improve quality of life
Education
Mini MBA
Imperial College London
Entrepreneurial Journey in collaborated with RCA Service Design
Master of Service Design
Royal College of Art, London, UK
Awarded Full Scholarship by Logitech Art & Design Scholarship
QS's World No.1 Design School
Bachelor of Architecture in Industrial Design
King Mongkut's Institute of Technology Ladkrabang, Thailand
Specialised in Furniture Design and Product-Service System Design
Volunteering
Koncovid.com - Web Application for searching hospitels and test unit in Thailand
Academic Experience
Certificate
Design for Future
by
Samsung
- Designing a Future Where Learning is a Lifestyle
- Designing for a Sustainable Future
- Designing for a Diverse and Inclusive Future
Interaction Design
by
Interaction Design Foundation
- Mobile User Experience (UX) Design
- Service Design: How to Design Integrated Service Experiences
- UX Management: Strategy and Tactics
- Web Design for Usability
- Conducting Usability Testing